If you are a customer centric business, a Customer Relationship Management (CRM) system is an essential component of your organization. Our teams of business analysts, implementation specialists and developers have extensive experience with various CRM systems. We can implement your first systems, or if you already have a CRM – we can help you with maintenance and support services. Whether you need a standard or an advanced CRM system, it should be implemented so that you can depend on it.
Our team can implement off the shelf product which could be customized as per your needs, or if your requirements are not fulfilled by the products available in the market, we can also build a custom solution tailored for your organization.
Our CRM solution will enhance your information flow between both staff and customers, with a complete record of all interactions which is both globally accessible and secure.
The real power of CRM lies in its ability to automate many of the tedious tasks in customer service, marketing and managing sales. Your team can get back to spending more time generating income and less time on administrative tasks.
Some of the CRM systems we work with include SugarCRM (managed hosting service also available), Salesforce, Podio, Microsoft Dynamics. Apart from these we also work with a lot of other smaller CRM systems too.